Where the linen actually goes

Not stolen. Uncounted, week after week, until the stock quietly halves.

A typical week Mon Collect Tue Sort Wed Wash Thu Finish Fri Deliver
How we work

Count both ways, every time

Businesses discover linen shortages at a stock-take and assume theft. Far more often nobody counted what went out against what came back, so a handful of pieces disappeared each week through ordinary attrition — left in a room, used as a rag, binned with a stain. Counting both ways surfaces it in days.

Par levels are the other half. Set from an average week, they fail in the busy one, and a changeover with no clean sheets costs more than a year of service. They should be set from the peak a property actually hits, not the mean.

And some things cannot be fixed. Set oil in a chef's apron, developer on a salon towel, red wine left for a fortnight — these are fibre damage rather than dirt. Saying so plainly is better than processing an item four times, charging for each pass and returning it unchanged.

Our principles

Three beliefs behind the method

Count in and out

Attrition hides in uncounted stock.

Par levels from the peak

Averages fail on the busy week.

Say when it will not shift

Some stains are fibre damage.

Want to try it?

A free trial week, with your real volumes measured properly.